1. OBJECTIVE
These general buying and selling conditions (known as "General Conditions") regulate the buying and selling online of the products offered by CAPRICHO STYLE, S.C.P. (CIF: J65618852) under the brand name CAPRICHO (known as "CAPRICHO STYLE, S.C.P. ") through the online store shown on the website www.cap-richo.com and that generate a request (known as "Purchase Order").
2. ATTATCHMENT TO GENERAL CONDITONS
To generate a purchase order expresses the full acceptance, without reservations, to all of the General Conditions, which are indicated in the box "I accept the general conditions and the privacy policy" of the Client Registry.
3. ORDERS
The purchase orders can only be requested through the internet website www.cap-richo.com, and should be correctly filled out with all of the required information in order to easily indentify the author of the order. Once the purchase order is received, CAPRICHO STYLE, S.C.P. will send you an email confirming the Purchase Order.
We inform you that the Purchase Order and the process of the Client Directory, registers the IP address of the internet connection from which it is carried out. The IP address will only be used as evidence in case of possible credit card fraud and/or false claims or in case of judicial request and according to the personal information protection rules.
The order will be filled only and exclusively on the web of www.cap-richo.com. Once the order has been made, a confirmation message will appear with all of the order's information. The Client will also receive an email will the specific details of the order as well the estimated day of arrival.
CAPRICHO STYLE, S.C.P. reserves the right in order to guarantee the quality of service, the right to not fill an order if all of the information is not given on the purchase order and/or about the purchaser, identity information, forms of payment or whatever other type of fraudulence, error or incomplete information.
4. METHOD OF PAYMENT
The Price of the products includes the value added tax and is paid by the method chosen by the client through those available at the moment and that will be show on the screen. The methods of available reoccurring payment are:
1) By Credit or Debit Card:
This form of payment is immediate and completely secure.
CAPRICHO STYLE, S.C.P. excludes all responsibility in relation to the confidentiality and security of the information given by the client with the payment of their electronic credit card purchases, as the said information is not found exclusively in control of CAPRICHO STYLE, S.C.P.
2) By PayPal
5. SHIPMENT COST
The shipping costs of products to the address, indicated by the Client, are under the responsibility of CAPRICHO STYLE, S.C.P. and it is understood that it will be included in the final price of the product for shipments in Spain.
For foreign shipments, the shipping cost will be added and itemized in the invoice or receipt.
6. PRODUCT DELIVERY
The estimated time of delivery for each order will be indicated in the email sent by CAPRICHO STYLE, S.C.P., confirming the receipt of the order. CAPRICHO STYLE, S.C.P. will deliver the order within a maximum of 48 hours business days after the day the order is confirmed. If the product is not in stock or the delivery takes longer than promised, CAPRICHO STYLE, S.C.P. will inform the client in an email of the new delivery time.
7. PERFECTION OF THE CONTRACT
The confirmation email sent by CAPRICHO STYLE, S.C.P. will contain the details of the transaction such as the type of product, quantity, price, and cost of estimated time of delivery, and with these conditions binding the offer.
The purchaser's payment assumes the acceptance of this offer and the perfection of contract, requiring CAPRICHO STYLE, S.C.P. to fulfill with the stipulation in the contract and being thereafter, both seller and buyer, owners of the mutual obligations and rights caused by this contract.
8. RESPONSIBILITY FOR DELIVERY
CAPRICHO STYLE, S.C.P. will remain free from fulfilling expected delivery obligations and decline all responsibility in the following circumstances:
a/ Total or partial non-payment by the Client accompanied with the Purchase Order.
b/ Lack of or inaccurate information that, according to Clause 3, should have been provided by the client on the Purchase Order at the time the order was submitted.
9. RIGHTS OF WITHDRAWAL
The client is informed that in agreement with the Spanish legislation, the client has the right to withdrawal according to the law in the present condition.
The Client may freely withdrawal from the contract within seven (7) business days of an accepted order, counting from the day of delivery. The date on the authorized receipt of the delivery will be considered when calculating the time period of seven (7) days.
In order to exercise the right to withdrawal, each item sent must be accompanied by the document of withdrawal that should be filled out and signed by the Client and sent with the product. The cost of the delivery of the product to the address below indicated will be paid by the client.
The amount paid by the client will be returned to the client in a maximum of 30 days from the time of the withdrawal.
The client should return the product within a maximum of thirty days from the time they exercised their right to withdrawal. If the product is not in possession of CAPRICHO STYLE, S.C.P. in this time frame, the Client loses its right to withdrawal and the company will not reimburse the amount paid. In the case that the product arrives to the indicated return address past the time frame indicated, CAPRICHO STYLE, S.C.P. will return the product to the client postage due.
CAPRICHO STYLE, S.C.P. will return the amount paid by the client to the client minus the amount corresponding to the delivery cost.
If as a result of the return of the product CAPRICHO STYLE, S.C.P. has to pay custom fees, the amount returned to the client will be reduced in such amount.
The client is responsible for the cost of returning a product. The product should be in the same conditions as it was received. In no case is the right to withdrawal allowed with products that have been used or opened by the BUYER. The seller does not accept returns sent with charges due or cash on delivery.
Swimwear and bikinis are excluded from the right to withdrawal.
10. GUARANTEE
All of the products offered by CAPRICHO STYLE, S.C.P. are subject to the manufacturer guarantee, which are applied by the law. Products received are not guaranteed once they have been returned by the client with exterior deterioration, accident, etc or are damaged due to misuse or improper use.
In order to exercise the right of guarantee, the client should previously contact us and let us know of the manufacturer defect, indicating the order number.
Our customer service team will indicate the address where one should turn in the defected product in its original packaging and with all of its contents.
In effectively treating a manufacturer defect, the product will be fixed or exchanged for one that is the same as long as it is in stock. The cost of returning the defective product will be assumed by CAPRICHO STYLE, S.C.P.
In the case of no defect in a product, the product will be at the disposition of the client in the address where it has been delivered previously for its approval, for pick up, in person or by the delivery that the client choses. In no case will CAPRICHO STYLE, S.C.P. assume the cost of the return of a product to the client.
11. PROTECTION OF INFORMATION
The privacy policy of information is found in the section "Privacy Policy" of this website.
12. COMMUNICATIONS
Regarding the contact of our company, we ask that you do so in the following ways:
1/E-mail: info@cap-richo.com
2/Telephone: + 34 902 023 768
13. LEGAL INFORMATION
In accordance with law 34/2002, of July 11 of information of Social Services and Electronic Business, one puts in his knowledge the indentifying information of the borrower of service:
Company: CAPRICHO STYLE S.C.P. CIF: J65618852
Address: C/ Aribau 16
08011 Barcelona
Telephone Number: + 34 902 023 768
14. Applicable Law and Jurisdiction
These general conditions are governed by the Spanish law. With whichever discrepancy that arises regarding the interpretation and fulfillment of the present conditions of buying and selling, corresponds to the judicial court and there lies the settlement of the purchaser.
